Emotional intelligence (EQ) is the ability to understand, use, and manage your own emotions in productive ways such as relieving stress, communicating effectively, empathizing with others, overcoming challenges and defusing conflict.

EQ has four main pillars:

In order to develop EQ, one must first possess emotional self-awareness.

Emotional self-awareness is the ability to recognize and understand your own emotions and their effects on your performance and behaviour as you are experiencing them.

This master class is a basic introduction to emotional self-awareness, a key quality that effective leaders possess. This training will help you get one step closer to becoming the best leader you can be.